Risk appetite; determined by people’s thoughts and actions; is unique, personal and subjective, and it drives all major decisions and actions in any organisation. Yet, when companies do leadership training and development, they do not always understand their people’s approach to risk and strategy. The new normal will require new ways of work and the ability to innovate and act on new opportunities as they arise. This will also require new leaders, with the right mindsets and abilities, who can proactively plan for disruption and change rather than reactively respond to it. This means not just being resilient as an organisation or as an individual, but rather bouncing back to a more beneficial place, in a new context (agility), instead of bouncing back to where you were (resilience).
This enables organisations to respond quickly and effectively to unfolding events, and rapidly kickstart new growth and opportunities. To do this, organisations need to: